By placing an order through Software Deal or using the website antivirusninja.com (collectively referred to as "the Website"), you ("Customer") agree to be legally bound by the terms and conditions outlined below. Your access to and use of the Website, products, and services signifies your full acceptance of these terms. If you do not agree, please discontinue use of the Website immediately.

Software Deal reserves the right to update or modify these terms and conditions at any time without prior notice. Continued use of the Website after changes implies acceptance of the updated terms. It is the customer’s responsibility to regularly review these terms for any updates.

Website Use

By using the Website, you accept that your usage is entirely at your own risk. You acknowledge that the Website's content, including these terms, may be changed, removed, or updated at any time without prior or subsequent notice. You are solely responsible for staying informed of any modifications.

Pricing and Availability

All pricing displayed on our Website is listed in the local currency and is subject to change without notice. Availability of products may vary and is not guaranteed. We reserve the right to modify pricing, discontinue items, or revise availability at any time.

Product Delivery Policy

At AntivirusNinja.com, we are committed to providing fast, secure, and eco-friendly delivery of your digital products. Below is everything you need to know about how your order is processed and delivered:

Instant Digital Delivery: Upon successful payment validation, your purchase will be delivered within seconds directly to your email inbox. Our automated system ensures that you receive your product almost immediately, eliminating the need for physical shipping and reducing environmental impact

After your purchase, you will receive the following items via email:

• Your unique product key.

• Easy-to-follow installation instructions

• Access to our dedicated customer support team

• A purchase invoice for your records

Where Will My Product Be Delivered?

• Your product will be sent directly to the email address you provided during checkout. Please ensure that your email address is valid and correctly entered.

Important:

• Sometimes, emails may end up in your spam or junk folder. Please check those folders if you haven’t received your purchase within a few minutes.

• Delivery Timeframe

• Typical delivery: Within 60 minutes of payment confirmation

• Maximum delay: Up to a few hours in rare cases (e.g., if the item is temporarily out of stock)

• What If I Haven’t Received My Product?

• No worries! If your product hasn’t arrived:

• Check your spam/junk mail folder

• Ensure the email address you used is correct

• Contact our Customer Support — we're here and happy to help!

• Our team at Antivirus Ninja is always ready to assist you and ensure you receive your product promptly.

What cannot be fixed or covered

While Antivirus Ninja strives to offer exceptional technical support, there are certain issues that fall outside the scope of our services. These include, but are not limited to:

• Hardware-related issues such as RAM, hard disk, motherboard, battery replacements, sound cards, and cables for PCs, laptops, or printers. We also do not cover issues like BSOD caused by overheating.

• Software-related exclusions including:

• Installation of operating systems or Microsoft Office if no valid CD or license key is available.

• Installation of paid antivirus software without a valid license or key.

• Setup of third-party financial or accounting software.

• Recovery of Windows Administrator or BIOS passwords.

• Support for mobile phones and mobile operating systems.

• Gaming consoles, including troubleshooting and updates.

• VPN or domain-based network configurations.

• Microsoft Exchange or mail server configuration and support.

• IPTV services or any TV-based internet support

Customer Responsibility

To ensure we provide effective and timely support, we ask that our customers fulfill the following responsibilities:

• Cooperation with Antivirus Ninja Support

• Customers are expected to work collaboratively with our support specialists. Most issues can be resolved through clear communication and by following step-by-step instructions provided by our team

• Security Awareness

• Customers must notify Antivirus Ninja immediately if they suspect any unauthorized access to their device or account. Antivirus Ninja is not responsible for any losses resulting from unauthorized use, whether known or unknown to the customer.

• Data Backup & Recovery Responsibility

• Antivirus Ninja is not liable for any loss, corruption, or damage to software or data. We strongly recommend that customers regularly back up their data and maintain a comprehensive disaster recovery plan.

If you have any questions about what is or isn't covered, feel free to reach out to our support team at any time. Our goal is to help you get the most out of your Antivirus Ninja experience!